Last updated: June 2026 · Effective: June 2026
01. Who We Are
Logica Digital (“we”, “us”, “our”) is a digital agency based in Wakefield, England. We operate this website and are the data controller for any personal data you provide to us through it.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how we handle your data, please contact us using the details in Section 12.
02. Data We Collect
We only collect personal data that you actively provide to us. We do not collect sensitive personal data (special category data) and this is not an e-commerce website — we do not process payment information.
Data collected via website forms
| Data Type | Example | Why We Collect It |
|---|---|---|
| First Name | Jane | To address you personally in communications |
| Last Name | Smith | To identify you and maintain accurate records |
| Email Address | ja**@*****le.com | To contact you and send any requested information |
| Phone Number | 07700 900000 | To contact you by telephone if needed |
Automatically collected data
Like most websites, we may also collect certain technical data automatically, including your IP address, browser type, pages visited, and referring URLs. This data is used for site security and analytics purposes only and is not linked to your personal identity unless you submit a form.
03. How We Use Your Data
We use the personal data you provide only for the purposes for which it was collected. Specifically, we may use your data to:
- Respond to enquiries or requests you submit via our website forms
- Contact you by email, phone, or other means you have provided
- Send a series of automated follow-up emails relevant to your enquiry (see Section 5)
- Maintain and manage our relationship with you as a client or prospective client
- Comply with any legal obligations we are subject to
We will not use your data for any purpose incompatible with the above without first obtaining your explicit consent.
04. Lawful Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Depending on how you interact with us, we rely on the following:
Legitimate interests
When you submit an enquiry form, we process your data on the basis of our legitimate interest in responding to your request and communicating with prospective clients. We have assessed that this processing does not override your rights and freedoms.
Consent
Where we send marketing communications or automated email sequences beyond the immediate handling of your enquiry, we rely on your consent. You may withdraw consent at any time by clicking “unsubscribe” in any email or by contacting us directly.
Contractual necessity
If you become a client of Logica Digital, we will process personal data as necessary to fulfil the contract between us.
05. Automated Emails
Submitting certain forms on our website may trigger a series of automated follow-up emails. These are sent via our CRM platform and are designed to provide relevant information based on your enquiry.
What to expect
You may receive a sequence of emails over a defined period following your form submission. Each email will clearly identify Logica Digital as the sender and include an unsubscribe link.
These automated emails do not involve any solely automated decision-making or profiling that produces legal or similarly significant effects on you as defined under Article 22 of UK GDPR.
You may opt out of these automated emails at any time by:
- Clicking the unsubscribe link included in every email
- Emailing us at he***@***************co.uk with your request
06. Data Storage & Security
Your personal data is stored securely within our CRM (Customer Relationship Management) platform. We take reasonable and appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration, including:
- Access controls limiting who within our team can view personal data
- Use of reputable third-party CRM software with its own security certifications
- Encrypted data transmission via HTTPS across our website
- Regular review of our data handling practices
Where our CRM provider processes data on our behalf, they do so as a data processor under a written agreement that requires them to maintain appropriate security standards and to process data only on our instructions.
International transfers
If your data is transferred outside the UK or European Economic Area (EEA) by our CRM provider, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner’s Office (ICO), in accordance with UK GDPR requirements.
07. Third Parties
Our commitment
We do not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.
We may share your data only in the following limited circumstances:
Service providers (data processors)
We use a small number of trusted third-party services to help us operate our business, including our CRM platform and email delivery provider. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to us.
Legal obligations
We may disclose your data if required to do so by law, court order, or regulatory authority, or if we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.
Business transfers
In the event that Logica Digital is acquired, merged, or transferred to another organisation, your personal data may be transferred as part of that transaction. We will notify you in advance if this occurs and your data will continue to be processed in accordance with this policy.
08. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are:
- Enquiry data (non-client): Up to 2 years from the date of last contact, unless you request earlier deletion
- Client data: For the duration of the client relationship and up to 6 years thereafter, in line with statutory limitation periods under the Limitation Act 1980
- Marketing/email opt-out records: Indefinitely, to prevent future unsolicited contact
When your data is no longer required, it will be securely deleted or anonymised in line with our internal data retention procedures.
09. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data. You may exercise any of these rights by contacting us using the details in Section 12. We will respond within one calendar month of receiving your request.
Right of Access – Request a copy of the personal data we hold about you.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure – Request deletion of your data where there is no overriding reason to retain it.
Right to Restriction – Request that we limit how we process your data in certain circumstances.
Right to Portability – Receive your data in a structured, machine-readable format where applicable.
Right to Object – Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent – Withdraw consent at any time where processing is consent-based.
Right to Complain – Lodge a complaint with the Information Commissioner’s Office (ICO).
We will not charge a fee for handling your request and will not discriminate against you for exercising your rights. In some cases, we may need to verify your identity before fulfilling a request.
ICO Contact Details
If you are unhappy with how we have handled your data and our response to your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please get in touch:
We aim to respond to all data-related queries within five working days.
